Phone correspondence (May 2024):

Do you require appointments? yes
Do you require masks for patients or employees? yes, employees only
What type of masks are required? level 3 surgical masks, but some doctors and assistants wear N95 or better
Do you plan to keep the mask-wearing? yes
Will you and your staff wear N95 masks upon patient request? yes
Do you have HEPA filters installed? yes
Is your ventilation system up to date? yes
Do you keep windows open for better ventilation? no
Do you monitor CO2 levels to ensure good ventilation? no, not sure
Do you test for COVID upon admission? no
If a patient comes in with symptoms, what is your policy? reschedule
Do you have a symptom screening, testing, and isolation policy for staff? yes
How long do you require COVID-positive staff to isolate at home for? 5 days at minimum, until symptoms gone
Any additional information regarding precautions around clean indoor air? no
(Will you schedule the first appointment of the day for patients upon request?) yes
(Upon request, will you allow the patient to wait in their car or outside until it is their turn to reduce exposure chances (and call the patient's cell phone when ready or have someone go to the front door and wave them in?) no